Document_bw Technical Support

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http://k12.pisd.edu/eschool_k12/contributions/522-technical-support
Info16 Contribution Information

Contributed on May 19, 2011 01:25 PM

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Contact Information ...
Plano ISD eSchool Office (for administrative or procedural questions):
Main Office: 469-752-8894
Jean Parmer, Associate Director: 469-752-8891
Fax: 469-752-8885

Hours:
Monday - Friday: 8:00 a.m. to 5:00 p.m. Central Time
Email: eSchool@pisd.edu

Mailing Address
Plano Independent School District
Student and Family Services - PISD eSchool
3540 E. 14th Street
Plano, Texas 75074

Technical Support - Help Desk
(for technical problems you encounter):

469-752-8870
Monday - Friday: 8:00 a.m. to 5:00 p.m. Central Time
(excluding designated holidays and/or closures)

972-672-8482
Monday - Friday: 5:00 p.m. to 9:00 p.m. Central Time
(excluding designated holidays and/or closures)

972-672-8482
Saturday - Sunday: 2:00p.m. to 6:00 p.m. Central Time
(excludes designated holidays and/or closures)

Email: etech@pisd.edu

When submitting a question to the eSchool office or to the Help Desk via email or voice mail, be sure to include the following information:

  • Your Name – as you used when you registered for the course.
  • Course Name – Include the name AND the semester of the course you are taking.
  • Teacher’s Name
  • Location in Course - If you are contacting your teacher or the contacts listed above about a problem you encountered in the course, include the unit and assignment number (the exact name), then state the problem you have encountered.

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